Everyday Security Tips

Daily Security Reminders

Don't make it easy for unauthorized persons to access your personal information. These are everyday "around the house" suggestions that may help protect your identity and your money.

Remember...National Bank and Trust will never request account information via email or ask you to click on a link to verify personal account data.

  • Check "washers" can eliminate ink from a regular pen, but not from gel pens. Get in the habit of using a gel pen when writing checks.
  • Use a shredder to safely dispose of any items (no longer required for your records) that include account numbers or ways to access your account such as financial solicitations and "checks" for cash advances on a credit card.
  • Watch your mail! Do not place any bill payments in your mailbox for pick-up. Take your outgoing mail to the Post Office or use the Online Bill Pay feature of our NBTDirectâ„¢ Online Banking.
  • Don't give personal financial information to anyone unless you know the person or organization and never over the phone unless you have initiated the call.
  • Check your bills carefully and notify companies if you do not receive regular bills in a timely manner.
  • Review bank and credit card statements promptly and report any unauthorized activity so the accounts can be closed.
  • Protect your checking account number by storing checks in a safe place. Report lost or stolen National Bank and Trust checks immediately by calling 800-837-3011. NBTDirect Online Banking customers can place a stop payment order for an individual or series of checks at www.nbtdirect.com.
  • Keep a list of all credit/debit/ATM Cards and bank account numbers, expiration dates, credit limits and customer service numbers. A photocopy of the front and back is a convenient record if you can easily read the numbers. Report a lost or stolen National Bank and Trust Debit or ATM Card by calling 800-837-3011 during normal business hours or 1-800-523-4175 after hours and weekends.
  • Receipts from purchases that have Debit/Credit Card numbers should not be casually discarded. Keep your ATM receipts and check them against your account statement each month.